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<div><p>It is important to note that our one-day shipping means the next working day; in most countries, couriers do not work on Saturday or Sunday.</p></div><div><p>&#xA0;</p></div><div><p>As an example, if you ordered a U-Mask to London on Friday afternoon, your order would most likely be dealt with on Monday and arrive on Tuesday.</p></div><div><p>&#xA0;</p></div><div><p>One day is an estimate - in some rare instances, your package may arrive later than one working day due to circumstances outside of our control. We do hope however that the maximum time for a one-day package will be two days.</p></div><div><p>&#xA0;</p></div><div><p>For any questions or concerns, our customer support team is here to help. Please contact us via e-mail by writing to support@u-earth.store.</p></div><div><p>&#xA0;</p></div><div><p>Thanks!</p></div><div><p>&#xA0;</p></div><div><p>U-Team</p></div>

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<p>We work with DHL for all of our logistics and shipping.</p>
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<p>&nbsp;</p>
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<p>In some countries, such as the UK, DHL has a cut-off time for orders to be received in order for your shipment to arrive the next day.</p>
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<p>&nbsp;</p>
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<div>
<p>It is important to note that our one-day shipping means the next working day; in some countries, such as the UK, DHL does not work on Saturday or Sunday.</p>
</div>
<div>
<p>&nbsp;</p>
</div>
<div>
<p>As an example, if you ordered a U-Mask to London on Friday afternoon, your order would most likely be dealt with on Monday and arrive on Tuesday. </p>
</div>
<div>
<p>&nbsp;</p>
</div>
<div>
<p>One day is an estimate - in some rare instances, your package may arrive later than one working day due to circumstances outside of our control. We do hope however that the maximum time for a one-day package will be two days, even during the COVID pandemic.</p>
</div>
<div>
<p>&nbsp;</p>
</div>
<div>
<p>For any questions or concerns, our customer support team is here to help.</p>
</div>
<div>
<p>&nbsp;</p>
</div>
<div>
<p>Thanks!</p>
</div>
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<p>&nbsp;</p>
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<p>U-Team</p>
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I paid for one-day delivery but my order arrived later - why?

Shipping & Delivery

What is Hyper-U?

Does it taste like algae?

What is spirulina?

What is phycocyanin?

What is Rhodiola?

I have problems swallowing pills. Can I drink it instead?

Is it vegan?

How many Hyper-U supplements are in each bottle?

Hyper-U - FAQs

What is Spiral-OX?

What is it good for?

What is its purifying action?

Why is our spirulina better than the market average?

Is provenance so important?

Does it taste/smell like algae?

I have trouble swallowing the tablets. Can I drink it?

Is it organic?

Why do I have to take up to 6 tablets a day?

How many Spiral-OX Tabs are in each tin?

What is the difference between the two formats?

Spiral-OX - FAQs

How does U-Mask Model 3 differ from U-Mask Model 2.2?

When should you use U-Mask Model 3?

Is U-Mask Model 3 customizable?

How many times can I wash my U-Mask Model 3?

What are U-Mask Model 3 certifications?

What sizes do you offer for U-Mask Model 3?

Can an FFP2 be compared to a N95 and KN95?

Are Model 2.2 and Model 3 covers and filters interchangeable?

U-Mask Model 3 - FAQs

Where can I throw the used filter/refill of U-Mask Model 2.2?

How do I set up U-Mask Model 2.2?

How do I wash and take care of my U-Mask Model 2.2?

When and how to use a mask? (WHO)

Can U-Mask Model 2.2 be customized?

Can I buy the Formula 1/MotoGP U-Mask Model 2.2?

What’s new about U-Mask Model 2.2?

What certifications does U-Mask Model 2.2 have?

What is the U-Mask Model 2.2 cover made from?

U-Mask Model 2.2: what size should I get?

U-Mask Model 2.2 - FAQs

Is Rebirth cream suitable for all skin types?

How often should I use Rebirth cream in my skincare routine?

Can I use Rebirth cream alongside other skincare/makeup/sunscreen products?

How long does it typically take to see results from using Rebirth cream?

Is Rebirth cream safe for sensitive skin?

Can I use Rebirth cream during the night, or is it specifically designed for daytime use?

Is Rebirth cream cruelty-free and vegan?

What is the proper application method for Rebirth cream?

How does Rebirth cream with Bioliquefied lycopene act as a UV protector?

How does the SIG1-Peptide in Rebirth cream work as an anti-fatigue factor?

What is the role of Spirulina algae extract in Rebirth cream?

How peptides and hyaluronic acid benefit the skin when using Rebirth cream?

What are ceramides, and why are they important for the skin?

What is mycelium packaging made of, and how does it contribute to sustainability?

U-Cream Rebirth - FAQs

What are the key benefits of using Resurrection cream for my skin?

How should I incorporate Resurrection cream into my skincare routine?

Is Resurrection cream suitable for all skin types?

How long does it typically take to see results from using Resurrection cream?

Is Resurrection cream safe for sensitive skin?

Can I use Resurrection cream during the day, or is it specifically designed for nighttime use?

Is Resurrection cream cruelty-free and vegan?

What are the active ingredients in Resurrection cream that make it effective against signs of ageing?

How does Resurrection cream use the nighttime to maximise its effectiveness?

Can you explain how Resurrection cream energises the skin and reinforces the bioenergetic network?

What role do vitamins A, C, B5, and E play in Resurrection cream's anti-aging power?

How does Resurrection cream redensify the epidermis, and what are the benefits of this?

What is the role of Spirulina algae extract in Resurrection cream?

How peptides and hyaluronic acid benefit the skin when using Resurrection cream?

How do growth factors strengthen the skin and stimulate cell energy in Resurrection cream?

U-Cream Resurrection - FAQs

What is the BulbScan Test?

How does the BulbScan Test differ from regular blood tests?

What does the BulbScan Test analyze?

Who should consider taking the BulbScan Test?

Is the BulbScan Test invasive?

How accurate is the BulbScan Test?

How long does it take to get results from the BulbScan Test?

Can the BulbScan Test diagnose diseases?

How do I prepare for the BulbScan Test?

Where can I get the BulbScan Test?

Is the BulbScan Test covered by insurance?

How can I interpret the results of my BulbScan Test?

Can children undergo the BulbScan Test?

Are there any side effects or risks associated with the BulbScan Test?

How often should I take the BulbScan Test?

Can the BulbScan Test help in nutritional planning?

Will the BulbScan Test show my exposure to environmental toxins?

Can I use the BulbScan Test results to monitor my health progress?

How is the hair sample for the BulbScan Test collected?

Can I take the BulbScan Test if I have dyed or treated hair?

BulbScan Test - FAQs

Where can I see the status of my order?

I did not receive my tracking number. Why?

Can I change the address of my order?

Shipping update to Italy - which couriers do you use and what are the delivery times?

I paid for one-day delivery but my order arrived later - why?Updated a year ago